Home How to Recover How Scams Happen Real Cases Common Scams FAQ About

⏰ The First 24 Hours Are Critical

Every hour you wait, the harder it becomes to freeze the scammer's account. Don't wait — act now.

Most successful recoveries happen when victims report within 24 hours of the transaction.

Emergency recovery process flowchart
1

Call Police Immediately

Dial your local emergency number or go to the nearest police station. Request an "emergency payment freeze" — this is the most critical step. Provide the officer with the scammer's bank account information, your transaction records, and any communication evidence.

Person calling police for emergency help
2

Gather and Preserve All Evidence

Take screenshots or screen recordings of: chat logs (with phone numbers/IDs visible), transaction receipts, bank statements, the scammer's profile, and any links or apps they asked you to download. Export official bank/ payment statements with stamps if possible.

Hands holding phone showing chat messages
3

Contact Your Bank or Payment Platform

Call your bank's fraud department immediately. Ask to reverse the transaction or freeze the recipient's account. For PayPal, Venmo, or crypto transfers, contact their support with your case number.

Person at computer talking to bank customer service
4

File Official Reports

Get your police case number and keep the receipt. Report to your country's cyber crime unit (IC3 in the US, Action Fraud in the UK, eSafety in Australia). File with FTC if applicable.

Person filling out police report form

⚠️ Critical Warning: Watch for Recovery Scams

No one — not a "hacker," "lawyer," or "agent" — can guarantee to recover your money for an upfront fee. Only law enforcement can legally recover funds. If someone contacts you offering recovery services for a fee, they are trying to scam you again.

Red warning sign scam alert recovery scam
5

Track Your Case & Follow Up

Call the police officer assigned to your case every 2-3 weeks. Provide any new evidence. Keep your case number safe.

✨ "The difference between losing everything and recovering funds often comes down to one thing: acting fast."

✅ DO This

  • Call police immediately
  • Save all screenshots & receipts
  • Contact your bank fraud department
  • Talk to us for free guidance

❌ DON'T Do This

  • Pay any "recovery fee" to strangers
  • Trust hackers who promise to get money back
  • Keep it a secret from family
  • Send more money to "unlock" funds

💬 Real People, Real Recovery

I reported within 12 hours. The bank froze the transaction and I got back $47,000. Your guide saved me.

— Michael, Texas
Recovered: $47K

I was about to pay a "recovery hacker" $5,000. Your chat told me it was a scam. You saved me from being scammed twice.

— Sarah, Florida
Saved: $5K

The police report template and evidence checklist helped me file correctly. My case is now under investigation.

— David, California
Case opened
Person making phone call holding case file
Person receiving emotional support and counseling

💪 "You've already taken the first step by educating yourself. Now take the next one."

Ready to Take Action?

You don't have to figure this out alone. Talk to us — it's free, confidential, and there's no obligation.